Returns & Warranty
Returns
Easy 30-Day Returns:. Because we're confident you'll love your new Distil Union gear, we'll make it easy: You have 30 days after delivery to return unused items in original packaging if you're dissatisfied with your purchase for any reason. For items
Can I return or exchange a gift?
Of course—and even if they didn't include a gift receipt! It's our Good-Intentions Gift Policy. We'd like to offer you an exchange or credit. If they shipped the gift directly to you, then there's a packing slip inside with the Order Number:. If you
Worry-Free Guarantee
Enjoy replacements at a deep discount for damages and even loss: If you lose your item or break it beyond functionality, we’ll replace it up to three times for just half the current retail price. Simply contact us and let us know what the heck happen
Manufacturer's Warranty
Here at Distil Union, we stand by our products and our service. Nothing makes us happier than hearing Distil gear has helped make your life a little better—so if something has gone wrong, we absolutely want to solve the issue together or get you a re
Customer Service Hours
While we can't provide around-the-clock service, our tiny but mighty support team* strives to personally respond to requests within 24 hours. In general, we are not available on weekends and major US holidays. Your satisfaction means the world to us.