Because we're confident you'll love your new Distil Union gear, we'll make it easy:. You have 30 days to return the unused items in original packaging if you're dissatisfied with your purchase for any reason. For items outside of the 30-day return wi
Of course—and even if they didn't include a gift receipt! It's our Good-Intentions Gift Policy. We'd like to offer you an exchange or credit. If they shipped the gift directly to you, then there's a packing slip inside with the Order Number:. If you
Enjoy replacements at a deep discount for damages and even loss: If you lose your item or break it beyond functionality, we’ll replace it up to three times for just half the current retail price. Simply contact us at [email protected] and let us
Here at Distil Union, we stand by our products and our service. Nothing makes us happier than hearing Distil gear has helped make your life a little better—so if something has gone wrong, we absolutely want to solve the issue together or get you a re
While we can't provide around-the-clock service, our tiny but mighty support team* strives to personally respond to requests within 24 hours. In general, we are not available on weekends and major US holidays. Your satisfaction means the world to us.