We're proud of the fact that we do not outsource our customer support :)

While we can't provide around-the-clock service, our tiny but mighty support team* strives to personally respond to requests within 24 hours. 

In general, we are not available on weekends and major US holidays.

Your satisfaction means the world to us. If your issue is urgent and has not been answered in this FAQ, please send us an email and let us know it's urgent in the subject line, or call and leave us a detailed voicemail at (843) 321–4068. 

PLEASE NOTE: By "support team" we mean one very helpful human named Rebecca, who has been an integral part of Distil since the first days. We ask that you treat her with the respect and kindness that any fellow human deserves :)