Send an email to the Distil Support Team (and by "team" we mean a human named Rebecca 🙋‍♀️). We do our best to respond within 1-2 business days.

Shop

Returns

Contact Us

Distil

Welcome to the Distil Union FAQ—the place to find answers galore for our products (including wallets, key organizers and sunglasses) and about shopping with us (like shipping, returns and our Worry-Free Guarantee).

Distil Union FAQ | Help Center for Support & Frequently Asked Questions

How to apply a discount code

Help, my payment has been declined [AVS error]

Free Shipping offer details

Shipping & delivery info

Customs, VAT and Import Fees - Who Pays Them?

Ordering & Shipping

Can I return or exchange a gift?

Worry-Free Guarantee

Manufacturer's Warranty

Customer Service Hours

Returns & Warranty

Do you offer RFID blocked/shielded wallets?

Making the most of your minimal Wally Wallet

How to clean a Wally Pull-Tab

How to fix a frayed thread or stitch

Will My Cards Be Affected By The Magnets? Answer: No

Money Clip Fix (Wally Bifold 4.0, 5.0, and ModWallet)

What are the Differences Between the 4th & 5th Generation Bifold?

HOW TO: Adjust Wally's Money Clip (Versions 1-3 Only)

DIY: Money Clip Fix (Versions 1-3 only)

Wally Wallets

Does Wally Bifold Work with the Ferris ModStation?

Ferris Fix: How to keep keys from rotating outwards

Will my keys work with Ferris?

What are the measurements of Ferris?

Are my electronics safe around Ferris? A: Yes

Can I use Ferris wallets and key organizers if I have a pacemaker or sensitivity to magnets? A: No.

Ferris Key Organizer System

Are the lenses 100% UV blocking? Polarized?

Will the magnets affect my phone?

Will the magnets affect my electronics?

Safety note about magnets

Can I use MagLock if I have a pacemaker or sensitivity to magnets?

MagLock Sunglass Lens Removal and Replacement

Will MagLocks work with prescription lenses?

Worry-Free Guarantee for MagLock™ Sunglasses

Will these post to my Snapchat? Or track my daily steps? Or transmit music through my bones? Or make my life look like an Instagram filter?

Can I return them?

MagLock Sunglasses

Wally Stick-On: How to Apply to Your iPhone X

Wally Case: How to Put On and Remove

Wally Cases for iPhone X

DIY: Stretch Your Wally Case

Wally Case

Does Wally Stick to Cases?

Wally Stick-On for iPhone

Does Stanley work with my device?

What cable is included with Stanley?

Stanley Smartphone Stand

Mobile Products

Leather Care

Leather Scuffs or Marks are Natural

Leather Care - Tips & Tricks

Video FAQs?

What Size Belt Should I Order?

Who Is This Belt For?

Will Magnets Mess with my Phone, Credit Cards, or Pacemaker?

How Does it Work with a Holster?

Do I Need to Remove it for Airport Security?

Will it Hold Up in Active or Heavy Use?

What if I Work Around Metal or Grinders? Will it Attract Metal Dust?

MagLock Belt

Product Help & Care

All articles

Categories

Ordering & Shipping

Returns & Warranty

Product Help & Care